Track Your Order

How to track your order

As soon as your order ships you will receive a shipping confirmation email with your tracking number and a live tracking link. Orders are packed within 1 business day.

Where to find your tracking number

• Check the shipping confirmation email (search your inbox for "Spices To Snacks").
• Click the tracking link — it opens the carrier page with live status.
• Ordered as a guest? The order confirmation page also carries the tracking link once shipped.

What the statuses mean

• Label created — your parcel is packed and awaiting carrier pickup (usually same or next business day).
• In transit — on its way through the carrier network; most Canadian addresses see delivery in 3–7 business days.
• Out for delivery — arriving today.
• Delivered — check your mailbox, front door and neighbours if you don't see it.

Tracking hasn't moved?

Scans can pause 24–48h between depots, especially for remote regions. If nothing changes for 4+ business days, email us at spicestosnacks@gmail.com and we'll open a carrier investigation.

Wrong address or need a change?

Email us as soon as possible — we can update the address any time before the parcel ships.

Damaged or missing items

Send a photo of the parcel and its contents within 48 hours of delivery and we'll replace or refund the affected items — food safety first, no need to return anything perishable.